Privacy Policy

Last updated: January 2025

Introduction

Pressly ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress backup and optimization platform.

By using Pressly, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you register for Pressly, we collect:

  • Email address
  • Name (if provided)
  • Authentication credentials (OAuth tokens or encrypted passwords)

Backup Data

We store your WordPress backups securely in cloud storage. This includes:

  • Database backups
  • File system backups (themes, plugins, uploads, etc.)
  • Backup metadata (timestamps, sizes, status)

Usage Information

We collect information about how you use our service:

  • Backup and restore activity
  • Storage usage statistics
  • Error logs and diagnostic information
  • Site registration and heartbeat data

Technical Information

We automatically collect certain technical information:

  • IP address
  • Browser type and version
  • Device information
  • WordPress version and PHP version

How We Use Your Information

We use the collected information for:

  • Providing and maintaining our backup service
  • Processing backup and restore operations
  • Managing your account and subscriptions
  • Sending important service notifications
  • Improving our service and developing new features
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

Data Storage and Security

We take data security seriously:

  • All backups are encrypted in transit and at rest
  • We use industry-standard encryption protocols
  • Storage credentials are stored securely in Google Secret Manager
  • Access to your data is restricted to authorized personnel only
  • We regularly audit our security practices

Your backups are stored in cloud storage providers you choose (Google Cloud Storage, Amazon S3, etc.) or in Pressly Cloud storage. We do not access your backup contents except as necessary to provide the service.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in operating our platform (under strict confidentiality agreements)
  • In connection with a business transfer (merger, acquisition, etc.)

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@pressly.cloud.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and authentication state
  • Remember your preferences
  • Analyze service usage and improve performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our service.

Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

  • Account data: Retained while your account is active
  • Backup data: Retained according to your retention settings or until you delete them
  • Logs: Retained for up to 90 days for troubleshooting and security purposes

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: